Returns

Due to our lowest market price offerings, all sales of promotional or discounted products are final. These products are new and fully functional but offered at the lowest possible price during promotional periods. In order to be able to offer them at these competitive prices no returns on these products are accepted.

Only US based purchases of regularly priced products can be returned within 30 days starting from their purchase date.  Return products must be in a new condition to be eligible for refunds. All fabrics are custom cut for each order and are non-returnable. All other custom made products, such as: computer monitor screen shields are made to custom dimensions and therefore are non-returnable.

ALL PRODUCT RETURNS MUST BE AUTHORIZED BEFORE SHIPMENT!

Authorized return product should be shipped to the address listed below – all customers are responsible for shipping costs and insurance (should you choose to insure return products to prevent any loose and damage), unless otherwise agreed by FilterEMF.

SHIP TO address for authorized product returns:
FilterEMF
2416 Old Joppa Rd.
Joppa, MD 21085

For regularly priced products returns apply only for continental USA – 30% restocking fee may apply based on products condition. Shipping costs are not refundable. Return shipping costs are customers responsibility.

All international sales and sales to states outside continental USA are final – this means no product returns are accepted – based on our experience international returns are too complicated and too expensive both for customers and us.